Payments with credit/debit cards are back! And our shop remains open from Tuesdays to Saturdays until 6pm. Thanks for your support!

DELIVERY AND RETURNS

 

DELIVERY

 

In our checkout process while you order, you can select one of the following options:

 

Click and collect

This option allows you to come to our shop to directly pick up your order.

For free, your order will be available at our shop (43 rue Lucien Sampaix, Paris, France) from the day you placed your order.

This service is only available on the shop opening days: Tuesdays to Saturdays, from 11am until 7pm (8pm on Fridays and Saturdays).

Please remember to bring your personal ID and the order confirmation you received by email. Also remember to check opening times in the event of special hours.

 

Postal delivery with COLISSIMO

All orders sent by post are delivered with Colissimo services and come with a tracking number.

Most of our orders are shipped within 24/48 hours after the order is placed, pending availability and payment verification.

As soon as your order is sent, you get a confirmation email with the tracking number.

Shipping times are provided for information only and may vary according to carriers activity. Here is a summary table of shipping zones, times and fees:

 

COUNTRY

ORDER

CARRIER SERVICES

DELIVERY TIME

DELIVERY FEE

France Métropolitaine

< 100 €

Colissimo

3-4 working days

5 €

> 100 €

Free delivery

Zone d'Outre-Mer - Zone 1

all orders

Colissimo

5-8 working days

10 €

Zone d'Outre-Mer - Zone 2

all orders

7-12 working days

10 €

Europe (Germany, Austria, Belgium, Spain, Ireland, Italy, Luxembourg, Netherlands, Portugal, Great-Britain, Switzerland)

all orders

Colissimo

3-8 working days

10 €

 

 

And for the rest of the world, we will be on it shortly!


Bike delivery with COURIIER 

Service available for Paris only within 1 working day

o   Order < 100€ - Delivery fees 5€

o   Order > 100€ - Free deliery

 

 

 

RETURNS

 

Yvonne Waska ensures a return policy within 14 calendar days for an exchange or refund.

The fourteen calendar days start from the delivery date, or the day you get your order.

Return delivery fees remain at your charge.

After you completed your return form from your personal account on our website, please send us your merchandise at the following address:

YVONNE WASKA

43 rue Lucien Sampaix

75010 PARIS

FRANCE